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Is EchoZero safe?

  • Your balance is held in a wallet created for you. You can export its key at any time from Settings. See Settings.
  • Every trade is a real on-chain transaction. Agent performance comes from real trades, not backtests.
  • You stay in control. You can close any open position, pause an agent or unsubscribe at any time, and withdraw whatever is available.

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Protect your account

1

Turn on 2FA

Go to Settings, then Security, and set up an authenticator app. See Settings.
2

Require 2FA for the risky actions

Once 2FA is on, require it for logging in, removing a device and withdrawing.
3

Check your devices

In Security, look at your active devices. Revoke any you do not recognise.

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Never share these

  • Your private key. Anyone with it can take your funds. Only reveal it on the Export keys screen, with nobody watching.
  • Your 2FA codes or email verification codes.
  • Your login.
EchoZero will never ask for your private key, 2FA codes or verification codes. Anyone who does is a scammer, even if they use our name or logo.

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Common scams

Do not reply and do not click their links. EchoZero support never messages you first on Discord, Telegram, X or email. Real support only happens through Help in Settings, the Discord server linked from the app, or hello@echozero.app. Report the account.
Only use the official app and echozero.app. Check the address before you sign in. If in doubt, close it and open the app directly.
No agent can guarantee profit. Anyone promising fixed or guaranteed returns, or asking you to send them funds to trade for you, is not EchoZero.
EchoZero never asks you to send funds to verify, unlock or upgrade anything. Do not send.

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Before you withdraw

  • Withdrawals go to a Solana address in USDC. The app checks the address format, but it cannot know whether the address belongs to you.
  • Copy and paste the address, then check the first and last few characters.
  • Blockchain transactions cannot be reversed once confirmed.

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If you think your account is at risk

1

Revoke other devices

Go to Settings, then Security, and revoke all devices except the one you are using.
2

Turn on 2FA for withdrawals

If 2FA is off, turn it on and require it for withdrawals.
3

Move your funds if needed

Withdraw available USDC to a Solana wallet you control. See Wallet.
4

Contact us

Email hello@echozero.app or use Help in Settings. Tell us what happened and when.
Trading involves risk. Agents can lose money, and leveraged perpetual futures can lose value quickly. Past performance does not guarantee future results. Only trade what you can afford to lose. See Leverage and liquidation.